Certificate in Tourism, Hospitality and Events Management

Description of the Qualification

This qualification is designed to provide students with the necessary skills for the provision and delivery of quality service in the Tourism and Hospitality industry. The qualification is a response to meet Namibia’s Human Capital Development demands.  The qualification is reviewed to provide a good foundation in key aspects such as customer service skills, culinary skills and management & leadership skills. The purpose of this qualification is to provide students with both theoretical knowledge and develop graduates’ basic practical competencies in the dynamic and diverse tourism industry. The qualification will prepare students to achieve Tourism, Hospitality and Events Management skills, allowing them to function in a variety of settings involving individuals, groups, organizations and the general public. Therefore, the Certificate of Tourism, Hospitality and Events Management aims at training skilled individuals with knowledge, skills and required abilities to successfully operate in the Tourism, Hospitality and Events Industry.

Admission/Entry requirements

Students will be admitted into this qualification if they hold a Namibia Secondary School Certificate Ordinary Level (NSSCO) or equivalent, with a minimum of 20 points in five (5) best subjects, with a minimum of D in English at NSCCO/ IGCSE level, Grade 1-4 at the NSSCH/ HIGCSE level and at least an E symbol at NSCCAS level.

Students may also enter through mature age, if they meet the following requirements:

• Are 25 years old or over in the year in which admission is sought
• Have at least 2 years relevant working experience
• Have at least a pass at Grade 10
• Provide a suitable reference relating to work experience

Prospective applicants should pass the entry Aptitude Test of IUM.

The Certificate in Tourism, Hospitality and Events Management grants admission to a Diploma in Ecotourism and Protected Areas Management and/or any related areas at Level 6.

Career opportunities

This qualification is designed for individuals interested in a range of work sectors related to Tourism, Hospitality and Events. This qualification has been developed with the above in mind, and therefore targets the following students who want to become front office assistants, customer care consultants, housekeepers/ supervisors, hospitality sales representatives, tourism health and Safety officers, tourism service agents, and tourism and hospitality marketing agents

Qualification Structure